Incident Reporting for Healthcare
The Global Learning Health System for Reducing Medication Errors
"Following a comprehensive review of the Pharmapod platform, by both colleagues and myself, I found their system to be a technically sophisticated and ideal method for integrating error reporting and learning into the business practice of pharmacy, that has significant potential for enhancing pharmacy safety culture worldwide."
Prof. James R. Barker, Professor and Herbert S. Lamb Chair of Business Education, Rowe School of Business, Dalhousie University, Canada
Proud to be associated with
International Response Teams Forming
A Global Centre of Excellence
In response to the WHO's Global Medical Safety Challenge, we are setting up a local 'Response Team' in each country to review the data on medication errors that are submitted.
We believe part of what is broken with the current health system is that there has been a focus on the collection of data but not an effective environment-specific 'response' to the data that makes it's way to the coalface of practice in the form of actionable, trackable preventative actions.
We use the Pharmapod system to track the level of Abuse and Misuse of medicines that our pharmacists encounter. For the first time, we are able to record and share our experiences and learn objectively about the particular medicines involved as well as log the advice and support provided to this patient cohort. Pharmapod is an excellent, well thought out system that brings measurable benefits to our practice, our patients and the profession as a whole.
Supervising Pharmacist, Corr's Pharmacy
The Pharmapod system allows us to share our experiences of incidents and near misses so that we can look at every incident as an opportunity to improve our service. The system helps us to analyse the trends and the root causes of errors across our pharmacies. It has helped us develop a no blame culture in our company, keeping the focus on open communication, learning and improving patient safety.
Managing Director, Meagher's Pharmacy Group, Community Pharmacist of the Year 2013
For patient safety, the way forward has to be through partnership, collaboration and learning. This requires a level of openness, transparency and honest acknowledgment when shortfalls occur and that's what Pharmapod is all about – sharing information to ensure systems are continually improved, reducing errors and preventing recurrence of avoidable harm. The reporting of errors, the monitoring, evaluation, testing of systems, processes and behaviours.
Patients for Patient Safety, the World Health Organisation, World Alliance for Patient Safety
Pharmapod is very user friendly, the Customer Success team are great at answering questions, and issues are resolved quickly. The system has been very useful for helping our staff identify errors that can happen and we've been able to take steps to try and avoid the errors/near misses in the future. It has also been easy to incorporate into the workflow because the forms are easy to complete in a short time frame.
Panacea Pharmacy
Pharmapod is by far the best incident reporting system available. It is fundamental the safe and effective delivery of care to all patients. It has brought enormous benefits to the pharmacy sector by offering in-depth insights into the nature of errors, which ensures patient safety. Pharmapod facilitates sharing learnings and can drive the cultural change we need worldwide.
Patient Safety Advocate
I deeply believe that the healthcare sector will look back in years to come and view the market entry of Pharmapod as a transformative moment in our profession's evolution. This offering will become embedded within the systems and processes of every healthcare organization aspiring to be best-in-class. It will be a tool fundamental to the safe and effective delivery of care to the patients of the future.
Consultant Radiologist, Nuclear Physician, Start-up Founder
Pharmapod forms an important part of our undergraduate Pharmacy degree programme. Pharmapod helps our students collaboratively learn from errors in dispensing and understand the concepts of quality and risk in pharmacy. Their use of Pharmapod throughout their training will help foster a safety culture from the earliest days of their training that will stand to them in practice.
Head of the School of Pharmacy, Royal College of Surgeons in Ireland
Pharmapod is an essential tool to achieving pharmacy efficiency; using the cloud-based system results in ease of access to all files, with no more time wasted looking through folders and boxes. The cloud-based system means it can be accessible from all devices therefore when staff are working from both locations they can easily log in to the system and continue to log incidents.
Fferyllwyr Llyn pharmacy, Wales
The capability to learn from incidents is incredible, much better than it was when we used spreadsheets. We can now easily put practises into place which prevent reoccurrences. We can access Pharmapod on every device including the Alphega tablet, so any member of staff can access the system quickly and easily.
Managing Director of Dalston Pharmacy, London
Contact Us
Curious to learn more?
Drop us a message via our contact form or by any of the means below.
IRELAND
Address: 48 Mount Street Upper, Dublin 2, D02 YY23, Ireland
Phone: + 353 1 685 2242
Email: info@pharmapodhq.com
CANADA
Address: 536 Queens Avenue, London, Ontario N6B 1Y8, Canada
Phone: 1 (437) 886 4433
Email: info@pharmapodhq.com
UNITED KINGDOM
Address: 4th Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom
Phone: 0203 432 9577
Email: info@pharmapodhq.com
