Patient Safety – It's In our DNA

The Global Learning Health System for reducing medication errors

"Following a comprehensive review of the Pharmapod platform, by both colleagues and myself, I found their system to be a technically sophisticated and ideal method for integrating error reporting and learning in to the business practice of pharmacy, that has significant potential for enhancing pharmacy safety culture worldwide."

Prof. James R. Barker, Professor and Herbert S. Lamb Chair of Business Education, Rowe School of Business, Dalhousie University

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Patient Safety – it's in our DNA

Because our platform is built by pharmacists for pharmacists, Pharmapod is the leading cloud-based software for driving efficiencies and measures and reducing Patient Safety Incidents (PSIs) in community pharmacies, long term care, and hospitals.

It is the first international platform of its kind to pool and share patient safety data across borders, monitoring trends and causes behind medication errors, and empowering healthcare professionals locally to improve their practice.

Pharmapod is a professionally led solution; developed and led by pharmacists, we believe in the importance of a multi-disciplinary approach and the Pharmapod system has evolved to also meet the needs of other healthcare professionals such as physicians and nurses.

Pharmapod SOP Management Dashboard


Setting new standards for safer, better healthcare

The Pharmapod Solution is a smart, intuitive and profession-specific platform that enables pharmacists to systematically record medication-related incidents and risks in practice and carry out effective root-cause analysis. Our system analyses the collated data and disseminates the learning back to the profession and key stakeholders internationally, preventing recurrence of patient harm.


Standardised, rapid recording of medication-related incidents and near misses on a shared, secure online platform. Data fields are customisable for particular countries and organisations, ensuring local requirements are met.


Fast and effective sharing of information is enabled at local team level as well as community level, nationally and internationally. Sharing of learnings and improvement stories keeps the focus on pro-active prevention of errors.


Analysis and investigation of root causes of incidents by international response teams, gives health practitioners across the globe the ability to learn from each other and improve systems safety and standards of care.


Pharmapod's award winning User Experience is succeeding at engaging teams at the coal-face of practice, fitting within their workflow and adding value to their day-to-day decision making.



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Our Customer Success team will assist you through each of the simple modules to demonstrate the simplicity of the system. Arrange a demonstration at a time that suits your schedule.

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Incident Management



Incident Management

The Pharmapod platform facilitates the implementation of a CQI mind-set and management processes at a local, provincial and international level. The platform analyses the collated data and disseminates the learning back to the profession and key stakeholders internationally, preventing recurrence of patient harm.

  • Provides pharmacies with key insights into patient risks.
  • Generation of high-quality reports quickly and simply to meet all governance, management and inspection needs.
  • Captures learnings and facilitates planning of preventative actions and demonstration of system improvement.
  • Consolidates quality and professional processes into a singular, intuitive cloud-based system.

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International Response Teams Forming

A Global Centre of Excellence

In response to the WHO's Global Medical Safety Challenge, we are setting up a local 'Response Team' in each country to review the data on medication errors that are submitted.
We believe part of what is broken with the current health system is that there has been a focus on the collection of data but not an effective environment-specific 'response' to the data that makes it's way to the coalface of practice in the form of actionable, trackable preventative actions.
International Response Teams Forming


Client Testimonials

What our clients think

Abuse and Misuse of medicines

We use the Pharmapod system to track the level of Abuse and Misuse of medicines that our pharmacists encounter. For the first time, we are able to record and share our experiences and learn objectively about the particular medicines involved as well as log the advice and support provided to this patient cohort. Pharmapod is an excellent, well thought out system that brings measurable benefits to our practice, our patients and the profession as a whole.

Jim Kee Supervising Pharmacist Corr's Pharmacy

Jim Kee
Supervising Pharmacist, Corr's Pharmacy

Incidents and near misses

The Pharmapod system allows us to share our experiences of incidents and near misses so that we can look at every incident as an opportunity to improve our service.

The system helps us to analyse the trends and the root causes of errors across our pharmacies.

It has helped us develop a no blame culture in our company, keeping the focus on open communication, learning and improving patient safety.

Oonagh O'Hagan Managing Director, Meagher's Pharmacy Group

Oonagh O'Hagan
Managing Director, Meagher's Pharmacy Group, Community Pharmacist of the Year 2013

Patient safety

For patient safety, the way forward has to be through partnership, collaboration and learning. This requires a level of openness, transparency and honest acknowledgment when shortfalls occur and that's what Pharmapod is all about – sharing information to ensure systems are continually improved, reducing errors and preventing recurrence of avoidable harm. The reporting of errors, the monitoring, evaluation, testing of systems, processes and behaviours.

Margaret Murphy - World Health Organisation

Margaret Murphy
Patients for Patient Safety, the World Health Organisation, World Alliance for Patient Safety

Contact Us

Curious to learn more?

Drop us a message via our contact form or by any of the means below.

Address: 48 Mount Street Upper, Dublin 2, D02 YY23, Ireland.
Phone: + 353 1 685 2242

Address: Suite 1501, 2 Bloor St. West, Toronto, Ontario ON M4W 3E2, Canada
Phone: 1 (437) 886 4433

Address: 4th Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom
Phone: 0203 432 9577

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