Global Reporting & Learning System (GRLS)

By Pharmacists For Pharmacists

Pharmapod's Global Incident Reporting and Learning System (GRLS) is an innovative cloud-based software designed to drive standards of patient safety across the pharmacy profession worldwide.

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Key Collaborators

NHS
Sign up to Safety
The Association of Independent Multiple Pharmacies
World Health Organization
Irish Institute of Pharmacy
NDRC
Royal College of Surgeons in Ireland
Trinity College Dublin
Enterprise Ireland

The Global Solution

- Setting new standards for safer, better healthcare.

The GRLS is a smart, intuitive and profession-specific platform designed to facilitate effective compliance with pharmacy legislation and complement the workflow within the pharmacy, reducing the risk of litigation through error prevention. It enables pharmacists to systematically record medication-related incidents and risks in practice and carry out effective root-cause analysis. The system analyses the collated data and disseminates the learning back to the profession and to key stakeholders internationally, preventing recurrence of patient harm.



'A pioneering resource for healthcare professionals to drive patient safety'

– The Irish Medical Times

Why to choose us

Key Features & Benefits

Incident & Service Management

Incident & Service Management

Enables pharmacists to systematically record medication-related incidents and MSO’s to derive intelligence and identify risks in practice.

Root Cause Analysis

Root Cause Analysis

Identify what contributes to errors within your organisation and implement mitigation processes to continually improve customer experiences.

Metrics Driven

Metrics Driven

Measure and manage the followup and improvement opportunities generated from Incidents and Services in your organisation.

Configurable Workflow

Configurable Workflow

Improved workflow at local and corporate levels allow structured, standardised incident and service reporting in a real-time/efficient manner.

Tablet or Desktop

Tablet or Desktop

Cloud based and designed to work on legacy hardware and on the latest PC's tablets and mobile devices.

Data Protection

Data Protection

Fully compliant with UK and EU data protection and security requirements. Your data is secured in European data centres.

Demonstrate Compliance

Demonstrate Compliance

Enables compliance for GPhC Standards for Error Reporting and Incident Management.

Real Cost Savings

Real Cost Savings

Independent case studies have shown Pharmapod saves you £3,200 per month in pharmacist hours for every 5 pharmacies owned.

- "Every 2.5 hours per week saved by centralizing pharmacy data entry tasks, saves the company $11 million in workload efficiencies".


- Gregory D. Wasson – Former President & CEO Walgreen’s

Document Management

Document Management

Centralise all incident, service and operational document libaries with extensive document and version control.

Cloud Based

Cloud Based

No maintenance or support costs and extend the life of your existing branch hardware investments.

Build your own Services

Build your own Services

Quickly define error, clinical services or any other type of form and deploy to all your branches in one click.

Industry Benchmarking

Industry Benchmarking

Benchmark individual pharmacies, regions or your entire organisation against the broader industry to identify areas for improvement.

Medical Safety Officer (MSO)

Medical Safety Officer (MSO)

Built to meet the needs of MSO’s and Pharmacists diffferent yet complimentary requriements.

SOP's

SOP's

Intergrates and maintains your SOPs as part of your practice governance system.

Comprehensive Audit Trail

Comprehensive Audit Trail

Track every touch point with every actor in the incident resolution workflow.

Support audit improvement

Support audit improvement

Surfaces key internal & audit checkpoints and drives the continuous improvement cycle.

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Meet the team

Pharmapod’s in-depth domain knowledge and pharmacy expertise
sets it apart in the provision of software and business solutions for the pharmacy profession.

Having experience of Community, Hospital and International pharmacy practice, our professionally led team brings a level of reassurance and added value to our clients, ensuring that individual needs are met efficiently and to the highest standards.

Leonora O’Brien

Leonora O’Brien MPSI

- Founder & CEO -

Leonora has 16 years’ experience in pharmacy practice, policy development and regulatory affairs at a national and EU level. Past roles include working as Pharmacy Governance and Professional Development Consultant for the Pharmaceutical Society of Ireland (PSI) and as Superintendent Pharmacist of the Unicare/DocMorris group. She has also worked in the pharmacy sector across 8 European countries and has been the lead pharmacist on the development and implementation of pan-European professional standards and anti-counterfeit programmes. Leonora has won numerous national and international awards for pharmacy practice and innovation and was named as the Top Digital Health Influencer in Ireland in 2013.

Mark Ryan

Mark Ryan

- Chairman -

​Mark was Country Managing Director (CMD) of Accenture in Ireland from 2005​ to 2014, Mark spent his career with Accenture in Ireland, the US and UK. He was also Head of Accenture’s Financial Services Practice in Ireland. During his career with Accenture he spent extended periods working in the both United States & in the UK. He has worked across both the Private & Public Sectors. During this time, he played numerous management & executive roles in delivering major Strategy, IT & Business Change programmes for some of Accenture’s most important clients locally & internationally. He has extensive knowledge of Business Strategy, Financial Services, Organisational Change Management, Process Re-engineering, Outsourcing and Technology

Paul Fahey

Paul Fahey MPSI

- Business Development Officer -

Paul is a qualified pharmacist and health informatics expert and is a well-known figure in the pharmacy sector, having served as the President of the Pharmaceutical Society of Ireland from 2011-2013. Paul has been a pharmacy owner for 25 years and has completed an MSc. in Health Informatics from Trinity College Dublin.

Anne Keogh

Anne Keogh FCCA

- Head Of Finance and Operations -

Anne was the President of ACCA Ireland 2014/2015. As a qualified accountant Anne has an incredible knowledge of best practice in all areas having gleaned knowledge over the years. She was part of the management team that grown a small business over 6 years to a €100m turnover business, in the online hotels reservations sector (NeedaHotel.com). Anne was a Non-Executive Director of Adare plc for over 5 years. A member of the Media Cube Advisory Board of Dun Laoghaire Institute of Art, Design and Technology for a number of years. She has had roles covering Finance, Operations, IT and HR from all levels to Managing Director roles.

Mark Kearns

Mark Kearns

- Chief Technology Officer -

Mark has over 25 years technology management and leadership experience in technology businesses with a particular background in SaaS and Cloud technologies. Mark has held senior management positions in both Multinationals and early stage companies in the UK, US and Ireland. Mark has received many national and international awards including the DotNet visionary award for "Outstanding personal contribution to the technology ecosystem".

Tony Martin

Tony Martin

- Senior Sales Executive -

Tony has joined Pharmapod with over 15 years sales experience and has been employed at Aspect Software, Qivox and Smith & Nephew Medical. With focus on the needs of the customer and the development of positive, long lasting relationships, Tony has found success at all commercial domains and is well versed in negotiation of software sales. With a passion for new innovations, Tony played an integral role in the growth of a communication software 'start up' which reached an annual turnover of £3.5 million, and contract signings in excess of £30M.

Sinead McCool

Sinead McCool MPSI

- Hospital Pharmacy Liaison -

Sinead has qualifications in both clinical pharmacy and education. She has undertaken a variety of roles across many different sectors including regulation, continuing professional education and development along with a range of posts in the hospital pharmacy setting. She has an ongoing commitment to patient care and driving excellence in pharmacy practice.

Michelle Bobbett

Michelle Bobbett

- Customer Success Manager -

Michelle has an MSc in Marketing Communications and Advertising from Kingston University London. She has previous experience in both marketing and sales. As the customer success manager Michelle facilitates customer relationships at all stages of their lifecycle. She also manages the Pharmapod brand to ensure Pharmapod is the leading company for pharmacists in patient safety.

Tomasz Mroziński

Tomasz Mroziński

- Senior Software Engineer -

Tomasz is a qualified software developer and Linux/Unix system administrator with over 15 years of experience in building software products and applications. He has expertise in cloud computing, SaaS technologies and high-traffic web applications.

Bartłomiej Wieczorkowski

Bartłomiej Wieczorkowski

- Senior Software Engineer -

Bartlomiej is a skilled Software Engineer with 18 years of experience in design and building software systems and project management. He is an expert in data management software systems, web, mobile and multimedia applications.

Mena Eskander

Mena Eskander

- Project Manager -

Mena is a pharmacy graduate and Trinity College Dublin scholar. As founder and sitting president of the Irish pharmaceutical students' association, Mena has insight in to global pharmacy practice through his European counterparts as well as several year's experience in technology and technology business.

Mary Rose Burke

Mary Rose Burke MPSI

- Board -

Mary Rose is Director of Business Representation at IBEC (Irish Business and Employers’ Confederation), having recently been Director of Pharmacy and Superintendent Pharmacist of Boots Ireland. Mary Rose was also a Council Member of the Pharmaceutical Society of Ireland, from 2006- 2007 and is actively involved in Dublin Chamber of Commerce and Chambers Ireland.

Paddy Digan

Paddy Digan MPSI

- Board -

Paddy is a Pharmacist and an investor with extensive experience in business strategy, financial restructuring and corporate governance. He has been a pharmacy owner and Superintendant Pharmacist and has also held non-executive directorships in United Drug and Amdipharm Limited.

Raj Patel

Raj Patel MBE MRPharmS

- Board -

Raj has been awarded the MBE by Her Majesty the Queen, for his services to pharmacy in 2013. He has served on the boards of the Pharmaceutical Services Negotiating Committee and the National Pharmacy Association (NPA) in the UK where he served as the chairman in 2006. He is presently the Head of UK delegation to Europe (PGEU - Pharmaceutical Group of the European Union) and also a non-executive director of NPA Insurance Company. Raj is also on the External Advisory Board at the University of Manchester.

Download the GRLS E-Brochure

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Testimonials

Say hello

Location

32 Lower Leeson Street, Dublin 2, Ireland.

Phone: + 353 1 685 2242
Email: info@pharmapodhq.com

Location

4th Floor, 86-90 Paul Street, London EC2A 4NE, UK

Phone: 0203 432 9577
Email: info@pharmapodhq.com