Incident Management Software for Care Homes

Adam Bartholomew - The Healthcare Pharmacy, Northern Ireland
I would highly recommend Pharmapod. The ability to integrate incident management with our SOPs in one place, whilst allowing us to analyse this information over time, ensures we are being proactive about a difficult area that we are often reluctant to talk about as a profession.

Adam Bartholomew, The Healthcare Pharmacy, Northern Ireland

Adam Bartholomew - The Healthcare Pharmacy, Northern Ireland

Pharmapod's Incident Management Software for Care Homes helps businesses demonstrate their continuous quality improvement practices safely and securely.

Pharmapod enables healthcare professionals to record, review and analyse Patient Safety Incidents quickly and securely.

In using the Pharmapod system, care home managers can distribute and manage their SOPs, policies, training and organisational documentation extremely effectively. Our system works in the same manner as it does for our pharmacy solution.

It enables effective auditing and ensures your establishment is always inspection-ready and able to demonstrate continuous improvement.

Each Pharmapod service provides detailed reporting to ensure your businesses achieves its objectives and standards.

By transferring your quality and compliance processes from traditional methods to Pharmapod’s digital service, operational efficiencies are realised and costs are reduced resulting in a service which supports a very positive return on investment.

It is the first international platform of its kind to pool and share patient safety data across borders, monitoring trends and causes behind medication errors and empowering healthcare professionals locally to improve their practice.

The platform has succeeded in creating a hugely positive network of healthcare teams united in shared goals – driving efficiencies in their business, the safety of patients and real peer-to-peer sharing of experience.

Pharmapod SOP Management Dashboard


Take a tour today

Our Pharmapod Success team will give you a personal overview of each of our modules along with the detailed reporting designed specifically for health professionals. We give you full visibility and control over your entire CQI processes with our fast and easy to use online platform.

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Key Features of the Pharmapod Platform

Pharmapod Medication Safety Event Dashboard

Incident & Service Management – Enables teams to systematically record medication-related incidents and supervisors to derive intelligence and identify risks in practice.

Root Cause Analysis – Identify what contributes to errors within your business and implement mitigation processes to continually improve customer experiences.

Metrics-Driven – Measure and manage the follow-up and improvement opportunities generated from Incidents and Services in your organisation.

Configurable Workflow – Improved workflow at local and corporate levels allow structured, standardised incident and service reporting in a real-time/efficient manner.

Across All Devices – Cloud-based and designed to work on legacy hardware and on the latest PC's tablets and mobile devices.

Data Protection – Fully compliant with UK, EU, and Canadian data protection and security requirements. Your data is secured in European or Canadian data centres.

Demonstrate Compliance – Enables compliance for GPhC Standards for Error Reporting and Incident Management.

Real Cost Savings – Independent case studies have shown Pharmapod saves you ~£3,200 per month in pharmacist hours for every 5 pharmacies owned.


Implementation of the Pharmapod system is quick and simple as Pharmapod services are accessed online through a standard web browser on all laptops, mobile phones or tablets so pharmacists can track and manage their teams’ activity and progress from wherever is convenient.

New features are continually added, and there are no maintenance costs or updates to run.

By transferring all quality and compliance processes from traditional methods to Pharmapod’s digital service, operational efficiencies are realised, and costs are reduced resulting in a service which supports a very positive return on investment.

Pharmapod Incident Management

Further benefits

  • Business transparency
  • Reporting via Pharmapod system takes 1/5 the time of other electronic systems
  • Optimum demonstration of Clinical Governance
  • Reduces business and reputational risk
  • Unified services, in one intuitive system
  • Adherence assurances
  • Supportive of continuous improvement

Curious to learn more?

Drop us a message via our contact form by clicking the button or by any of the means below.

Address: 26 Pembroke Street Upper, Dublin 2, D02 X361, Ireland
Phone: + 353 1 685 2242

Address: 536 Queens Ave. London, ON. N6B 1Y8, Canada
Phone: 1 (437) 886 4433

Address: 4th Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom
Phone: 0203 432 9577