Incident Management and Business Intelligence Software for Care Homes

Pharmapod's software helps care homes drive continuous quality improvement and workflow efficiencies, improving patient care.

Get our brochure and learn how Pharmapod can support your resident medication safety and CQI goals.


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The Pharmapod platform offers:

Standardized Online Incident Reporting

Real-Time Analytics

Insight into Trends

Cloud-Based Software

Customizable Dashboards

Quality and Compliance

24/7 Customer Success Support

Pharmapod's Incident Management Software for Care Homes helps businesses demonstrate continuous quality improvement practices safely and securely.

The platform offers integrated, standardized online incident reporting for your care homes, minimizing paper, standardizing reporting, and creating a structured process for risk management.

It provides the ability to interact and collaborate with homes on incident analysis before finalizing the report ensuring accurate results of root cause, incident types, stages, and contributing factors producing actionable data for a quadruple aim.

Pharmapod offers real-time analytics that are driven directly from the incident reporting of pharmacy and care home incidents, identifying the root causes of safety events. Our insight into trends help implement risk management action plans, policies, and procedures to prevent incident reoccurrences.  Streamline your entire workflow with customizable dashboards and reporting.

Pharmapod is a secure cloud-based software architecture, highly scalable, multilingual, and capable of scaling globally with your business growth. The system is highly configurable with high interoperability, which allows you to easily interact with proprietary and 3rd party software through Application Programming Interfaces (APIs).

Aggregated, anonymized incident data can be shared with key stakeholders and benchmarked across your organization, nationally and internationally, ensuring best practice in quality and compliance.

Pharmapod SOP Management Dashboard


Take a tour today

Our Pharmapod Success team will give you a personal overview of each of our modules along with the detailed reporting designed specifically for health professionals. We give you full visibility and control over your entire CQI processes with our fast and easy to use online platform.

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Key Features of the Pharmapod Platform

Pharmapod Medication Safety Event Dashboard

Incident & Service Management – Enables teams to systematically record medication-related incidents and supervisors to derive intelligence and identify risks in practice.

Root Cause Analysis – Identify what contributes to errors within your business and implement mitigation processes to continually improve customer experiences.

Metrics-Driven – Measure and manage the follow-up and improvement opportunities generated from Incidents and Services in your organisation.

Configurable Workflow – Improved workflow at local and corporate levels allow structured, standardised incident and service reporting in a real-time/efficient manner, saving real costs.

Across All Devices – Cloud-based and designed to work on legacy hardware and on the latest PC's tablets and mobile devices.

Data Protection – Fully compliant with UK, EU, and Canadian data protection and security requirements. Your data is secured in European or Canadian data centres.

Demonstrate Compliance – Ensures best practice in quality and compliance for Error Reporting and Incident Management.

Adam Bartholomew - The Healthcare Pharmacy, Northern Ireland
I would highly recommend Pharmapod. The ability to integrate incident management with our SOPs in one place, whilst allowing us to analyse this information over time, ensures we are being proactive about a difficult area that we are often reluctant to talk about as a profession.

Adam Bartholomew, The Healthcare Pharmacy, Northern Ireland

Adam Bartholomew - The Healthcare Pharmacy, Northern Ireland

Pharmapod Incident Management

Further benefits

  • Business transparency
  • Reporting via Pharmapod system takes 1/5 the time of other electronic systems
  • Optimum demonstration of Clinical Governance
  • Reduces business and reputational risk
  • Unified services, in one intuitive system
  • Adherence assurances
  • Supportive of continuous improvement


Implementation of the Pharmapod system is quick and simple as Pharmapod services are accessed online through a standard web browser on all laptops, mobile phones or tablets so pharmacists can track and manage their teams’ activity and progress from wherever is convenient.

New features are continually added, and there are no maintenance costs or updates to run.

By transferring all quality and compliance processes from traditional methods to Pharmapod’s digital service, operational efficiencies are realised, and costs are reduced resulting in a service which supports a very positive return on investment.

Curious to learn more?

Drop us a message via our contact form by clicking the button or by any of the means below.

Address: 151 - 156 Thomas St, Usher's Island,
Dublin, D08 PY5E, Ireland
Phone: + 353 1 685 2242

Address: 536 Queens Ave. London, ON.
N6B 1Y8, Canada
Phone: 1 (437) 886 4433

Address: 4th Floor, 86-90 Paul Street, London
EC2A 4NE, United Kingdom
Phone: 0203 432 9577