Mena Eskander

Mena Eskander

Pharmacist, Head of Product and Innovation

Quality Payments Scheme

by Pharmapod

Mena Eskander is our leading specialist in all elements of the Quality Payments Scheme. The scheme allows eligible pharmacies up to £12,800 per annum upon fulfilling certain quality criteria. At Pharmapod, we have researched the scheme extensively and have been in contact with the NRLS to ensure your business is ready to make the most of the Quality Payments Scheme.

Request more information to learn more about how Pharmapod can help your pharmacy make the most of the Quality Payments Scheme.

Quality Criteria

Patient Safety Report

Patient Safety Report

Pharmacists must have a written safety report with evidence of analysis and shared learning.

Overuse of Asthma treatments

Clinical Effectiveness

Overuse of Asthma treatments

Pharmacies must show evidence of referral in response to reliever inhaler overuse, detected by more than 6 dispensings of salbutamol or ipratropium bromide containing reliever inhalers over six months.

Healthy Living Pharmacy

Healthy Living Pharmacy

The HLP framework is a tiered commissioning framework aimed at achieving consistent delivery of a broad range of high quality services through community pharmacy. Pharmacies must have achieved HLP certification at time of review to be eligible to claim points under this criterion.

NHS Summary Care Records

NHS Summary Care Records

Pharmacies must have access to and make use of NHS summary care records. In addition, pharmacies must be able to demonstrate an increase in access over time.

Dementia Friends

Dementia Friends

80% of all patient-facing staff in the pharmacy must have received "Dementia Friends" training.

Safeguarding

Safeguarding

80% of all registered pharmacy professionals (including locums) must have achieved level 2 safeguarding status for children and vulnerable adults within the last 2 years.

NHS 111 Directory of Services

NHS 111 directory of services

Pharmacies must have an up to date entry in NHS 111 directory of services.

Patient Experience

Patient Experience

Pharmacies must ensure that results from the patient experience survey must be published on the pharmacy's NHS choices page.

The Experts in Patient Safety

Get Started

Ensuring compliance with the Quality Payments Scheme means your pharmacy has to be prepared and ready for review well ahead of time. Our clients are provided with the latest specialist guidance available on all scheme criteria. Pharmapod is standards-compliant, convenient and is one of the only ways that you can demonstrate that your pharmacy meets all requirements of the scheme which requires evidence of follow-up, analysis and shared learning both within the pharmacy and nationally through the NRLS.

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Scheme details

Do you run or own a pharmacy in England? Continue reading to see how the new Quality Payments Scheme will benefit your pharmacy. The Quality Payments Scheme was recently announced as part of the NHS’ new contractual framework. It offers eligible pharmacies up to £12,800 per annum on fulfilling certain quality criteria.

To be eligible for the quality payments scheme, pharmacies must meet the following 4 “gateway criteria”:
  • Provide at least one advanced clinical service. Such as AURs, MURs, NUMSAS, NMS and Stoma appliance customisation.
  • Be enabled for EPS
  • Maintain up-to-date details on NHS choices
  • Have access to NHS mail

We advise pharmacies who do not yet have access to NHSMail to apply as soon as possible. Evidence of application before the 1st February 2017 is sufficient if a pharmacy does not yet have an NHSMail account. There are 100 points available in a given year, valued at up to £128 per point. These points are available over 8 quality criteria, with each criteria having a slightly different weighting. These reviews will take place at the end of April and November. Certain criteria is claimable at both reviews, and certain criteria being claimable only at one review. To achieve 100 points, by the 28th April 2017 pharmacies will only need to have fulfilled four of the quality criteria.
Domain Criteria Number of review points at which it can be claimed Points at any one review period Total points over the two review periods
Patient Safety Written safety report at premises level available for inspection at review point, covering analysis of incidents and incident patterns (taken from an ongoing log), evidence of sharing learning locally and nationally, and actions taken in response to national patient safety alerts. APRIL
or
NOVEMBER
20 20
Patient Safety On the day of the review, 80% of registered pharmacy professionals (pharmacists and technicians including locums) working at the pharmacy have achieved level 2 safeguarding status for children and vulnerable adults in the last two years. APRIL
and
NOVEMBER
5 10
Patient Experience On the day of the review, the results of the community pharmacy patient questionnaire from the last 12 months is publicly available on the pharmacy’s NHS Choices page. APRIL
or
NOVEMBER
5 5
Public Health On the day of the review, the pharmacy is a Healthy Living Pharmacy level 1 (self-assessment). APRIL
or
NOVEMBER
20 20
Digital On the day of the first review, the pharmacy can demonstrate a total increase in access to summary care records between 1 Dec 2016 to 28 Apr 2017 in comparison to the previous 5 months; and on the day of the second review, the pharmacy can demonstrate a total increase to access to summary care records between 1 May 2017 and 24 Nov 2017 in comparison to the previous 7 months. APRIL
and
NOVEMBER
5 10
Digital On the day of the review, the pharmacy’s NHS 111 Directory of Services entry is up to date. APRIL
and
NOVEMBER
2.5 5
Clinical effectiveness On the day of the review, the pharmacy can show evidence of asthma patients, for whom more than 6 short acting bronchodilator inhalers were dispensed without any corticosteroid inhaler within a 6 month period, are referred to an appropriate health care professional for an asthma review. APRIL
and
NOVEMBER
10 20
Workforce On the day of the review, 80% of all pharmacy staff working in patient facing roles are trained ‘Dementia Friends’. APRIL
and
NOVEMBER
5 10
Total 100


Three of these criteria only need to be met once in the year. These are marked “April or November”. Valued at 45 points, it is not necessary to obtain these in the April review should one wish to obtain a full 100 points. The other 5 criteria must be met in April if your pharmacy aims to achieve 100 points. Pharmapod recommends pharmacies put in place a plan as soon as possible to attain the four necessary gateway criteria across your pharmacies. Action plans regarding the quality criteria should be discussed and communicated in such a manner as to fulfil as many criteria as possible in the shortest space of time.

Pharmapod will be releasing further guidance on how pharmacies can maximise their reimbursement through the Quality Payments Scheme. Register your interest using the form below and keep yourself up to date with the latest guidance.

In the meantime, jumpstart your pharmacy's journey towards compliance with the scheme criteria and subscribe your Pharmacy to Pharmapod.

Say hello

Location

48 Mount Street Upper, Dublin 2, D02 YY23, Ireland.

Phone: + 353 1 685 2242
Email: info@pharmapodhq.com

Location

48 Mount Street Upper, Dublin 2, D02 YY23, Ireland.

Phone: 0203 432 9577
Email: info@pharmapodhq.com